Gen-Cal has the facilities to repair malfunctioning equipment to the original equipment manufacturer's (O. E. M.) specifications and requirements.
On-site calibration services are available upon request.

.>> Multi-Step Repair Procedure

...Test Instruments that fail to meet their manufacturer's specifications and are beyond adjustment range are evaluated for a minimal fee. The customer is then advised of the malfunction and is given the option of either having the instrument returned as-is or to proceed with the repair process. We then troubleshoot the instrument. Instruments that require extensive diagnosis will be quoted a maximum service charge for this troubleshooting. After the cause of the malfunction is identified, a repair quote will be submitted to the customer. This multi-step repair process allows a customer several opportunities to discontinue the repair process for instruments that they may deem as uneconomical to repair.